Returns & Exchanges
At Hart Stores, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Log into your account portal and select the order containing the items you wish to return to receive a Return Authorization number.
Package Your Items
Place the items in their original packaging with all tags attached and include a copy of your packing slip inside the box.
Ship the Package
Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, a refund will be issued to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing